Terms of service

Introduction: By accessing marscosmetics.in, you agree to these Terms of Service. MARS Cosmetics, headquartered in New Delhi, reserves the right to refuse registration or service.

Eligibility: Services are for individuals who can form legally binding contracts under Indian law. Minors must use the site under parental supervision.

Account Registration:

  • Provide accurate information.
  • Maintain account confidentiality.
  • Report unauthorized use immediately.
  • You are responsible for all activities under your account.

Product Information and Pricing:

  • Errors may occur despite our efforts for accuracy.
  • Prices and availability can change without notice.
  • Discounts and offers are subject to terms and can be withdrawn without notice.
  • Two offers can't be clubbed. Only one offer can be applied in an order. 

Orders and Payment:

  • Orders are subject to acceptance and availability.
  • We reserve the right to refuse or cancel orders.
  • Payments via specified methods are handled by authorized gateways.

Shipping and Delivery:

  • Refer to our Shipping Policy 
  • We are not liable for delays due to unforeseen circumstances.
  • Accurate shipping details are required.

Returns and Refunds:

  • Refer to our Refund Policy
  • Refunds are issued under specific conditions.
  • Inspect packages upon delivery and report issues immediately.

Intellectual Property:

  • Site content is protected by copyright and other laws.
  • Unauthorized use, reproduction, or distribution is prohibited.

User Conduct:

  • No unlawful activities.
  • Do not upload harmful or offensive content.

Limitation of Liability:

  • Not liable for indirect, incidental, or consequential damages.
  • Liability limited to the product's purchase amount.

Indemnification: Users indemnify MARS Cosmetics against claims or damages from site use or term violations.

Privacy Policy:

  • Refer to our Privacy Policy
  • Users consent to data collection and usage terms.

Changes to Terms of Service: Terms can be updated at any time. Changes are effective upon posting on our website.

Governing Law: Governed by Indian law. Disputes are under New Delhi jurisdiction.

Contact Information:

Grievance Officer: Abhishek Sethia (abhishek@marscosmetics.in)
Customer Support: support@marscosmetics.in

Additional Notes: Products are for personal/professional use only, not for resale.

Allergies: Read ingredient statements before use.

Payments: via UPI, Credit/Debit Cards, Net Banking, Wallets, e-Gift cards, reward points, and select CoD.

Shipping: Orders shipped within 1-2 days; delivery in 2-5 days. Flat shipping charges apply within India.

Order Cancellations: Right to cancel orders due to errors, fraud, or technical issues. Refunds processed within 15 days.

Offers: Valid on select products, not combinable with other offers. Complimentary gifts not applicable.

By using our services, you agree to these terms. MARS Cosmetics may update these terms at any time without prior notice.